The Planbook is the product of years of experience helping customers plan, implement, and improve services and processes using automated workflow tools. The Planbook is designed for the following uses, related to the BMC FootPrints 12 software:
- Plan for a new implementation.
- Configuration and customization of the software.
- Track status of the implementation.
- Document the configuration and customization of the product in production.
The Planbook is available here: Planbook for FP12 v1.3